How Ailurus handles personal information across our website, forms, commercial relationships, and scientific projects.
This Policy explains personal-information processing. Contractual confidentiality, ownership, and licences are governed separately by the applicable Ailurus General Terms and order documents.
This Privacy Policy explains how AILURUS LTD, a company registered in Scotland ("Ailurus," "we," "us," or "our"), handles personal information when you use ailurus.bio and related Ailurus websites (the "Website"), contact us, or do business with us.
Unless a separate notice or contract says otherwise, AILURUS LTD is responsible for this information. Other companies in the Ailurus group may process information for us. If another Ailurus company is responsible for particular processing, we will identify it in the relevant form, order, contract, or local notice where required.
This Policy concerns personal information only. Ownership, licences, and confidentiality relating to scientific and project information are governed by the applicable Ailurus Terms, order documents, and contract; this Policy does not change them.
We may update this Policy by posting a revised version and providing any additional notice or choice required by law.
We may collect:
We receive information from you, your organisation or colleagues, Ailurus group companies, providers involved in a transaction or project, and public professional sources.
Standard Website forms and commercial intake accept only synthetic, recombinant, or non-human sequences. Do not submit identifiable human genetic, patient or health information, human biological samples, or regulated human-genetic-resources information unless Ailurus has approved the process in writing.
We use personal information to:
Where permitted by contract, project information may also support internal R&D and scientific model development. Direct customer and personal identifiers are not used as research features or scientific-model inputs. If information remains identifiable to a person, we continue to handle it as personal information under this Policy.
Where UK or EEA law applies, we rely on steps requested before or performance of a contract, our legitimate interests in operating and improving the business securely, compliance with legal obligations, and consent where required. If required information is not provided, we may be unable to respond or provide the requested product or service.
We use necessary cookies and similar technologies to operate and secure the Website and, with consent where required, optional technologies to understand Website use or support marketing. Our cookie controls provide further information and choices. If you choose to receive updates, you may unsubscribe through the message or by contacting us.
We may share personal information when necessary with Ailurus group companies and authorised personnel; providers supporting our Website, communications, payments, delivery, scientific work, and other operations; professional advisers, insurers, distributors, collaborators, and transaction parties; and authorities, courts, or law-enforcement bodies. We do not sell personal information.
Providers handling personal information for us may use it only for authorised purposes and must protect it under applicable contractual, confidentiality, and data-protection duties. Some recipients, such as banks or authorities, act independently under their own legal duties.
Ailurus operates across the United Kingdom, European Economic Area, United States, and mainland China. Personal information may therefore be processed or accessed in those and other countries relevant to a requested service. Privacy laws differ between countries. Where law restricts a transfer, we rely on an applicable adequacy decision, approved contractual safeguards, or another mechanism permitted by law, and apply any required additional protections. Contact support@ailurus.bio for information about safeguards relevant to your personal information and how to obtain a copy where available. We provide additional recipient information or obtain consent at the relevant time where required by applicable law.
We keep personal information only while reasonably needed for the purpose for which it was collected, including providing products and services, maintaining the relationship, meeting legal duties, resolving disputes, enforcing agreements, and protecting security. The period depends on the type of information, the relationship or project, contractual and legal requirements, potential claims, consent choices, and security needs.
Contractual rights concerning non-personal project information do not justify keeping related personal identifiers indefinitely. We delete or anonymise those identifiers, or separate and restrict them, when they are no longer needed.
We use proportionate technical and organisational measures designed to protect personal information, including access restrictions and confidentiality obligations. No transmission or storage system is completely secure.
Depending on applicable law, you may have rights to access, correct, or delete personal information; restrict processing; receive certain information in portable form; withdraw consent; and complain to a data-protection authority. Legal conditions and exemptions apply.
If UK or EEA law applies, you may object at any time to direct marketing and, in certain circumstances, to processing based on legitimate interests.
To exercise a right or make a privacy complaint, email support@ailurus.bio. We may verify your identity and authority and will respond as required by law. For a UK data-protection complaint, we will acknowledge it within 30 days, investigate it appropriately, and communicate the outcome.
If UK law applies, you may also complain to the UK Information Commissioner's Office at ico.org.uk. Elsewhere, you may complain to the data-protection authority responsible for your location.