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API Reference
1. Introduction Welcome to Ailurus (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.ailurus.bio], and when you use our services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
2. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, shipping address, and billing address.
Payment Information: Information required to process payments through third-party services (e.g., Stripe).
Project Specifications: Confidential information about your project specifications, which may include data related to DNA or protein sequences.
Also, we may use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
3. How We Use Your Information
We use the information we collect in the following ways:
To Provide Services: To process and fulfill your orders, manage your account, and provide customer support.
To Process Payments: To process your payments via secure third-party payment processors (e.g., Stripe).
To Ship Products: To coordinate delivery services through third-party carriers (e.g., UPS, DHL, FedEx).
For Analysis: To analyze project specifications in-house to provide tailored services.
To Improve Our Services: To understand your needs and improve our services.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
Payment Processors: We share payment information with third-party payment processors (e.g., Stripe) to process payments.
Delivery Services: We share your shipping information with third-party carriers (e.g., UPS, DHL, FedEx) to deliver your orders.
Service Providers: We may share anonymized project specifications with third-party service providers (e.g., DNA synthesis providers) for analysis and service fulfillment. Your confidentiality requirements and local regulations will be followed during this process.
5. Data Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These measures include, but are not limited to:
Secure Storage: We store your personal data on secure servers provided by trustworthy cloud service providers known for their high standards of data protection.
- Encryption: We use encryption technology to protect sensitive information transmitted online. This includes encrypting your payment information and any confidential project data.
Regular Audits: We regularly review our data collection, storage, and processing practices to ensure that we are complying with applicable laws and continually improving our security measures.
Employee Training: We provide regular training to our employees on data protection best practices and require them to follow strict confidentiality agreements.
While we strive to protect your personal data, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. However, we are constantly working to ensure that our security practices are aligned with the latest technological advancements and industry standards.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.
The right to erasure – You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing – The right to object to our processing of your personal data under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have thirty (30) days to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@ailurus.bio.